When the printing press appeared in West back in the 1500s, it had a revolutionary effect: ideas no longer had to be remembered but could be stored permanently; also, ideas became more widely available as economic growth meant more people could afford books (which became much more abundant because they were much cheaper to produce). Growth in literacy levels, and the emergence of a reading culture, ultimately helped encourage a series of transformational movements ranging from the Renaissance to the Protestant Revolution and the Scientific Revolution to the Enlightenment. Books, in a word, encouraged an intellectual and cultural transformation of Western society.
Books, quite unlike websites, are costly to produce and publish: books cost money whereas anyone with an Internet connection and an email can literally create a blog for free almost instantly; publishing companies go to great lengths vetting (fact checking) claims made by authors of books and the sources they use, i.e. writers making false claims potentially open up a publishing company to lawsuits. Thus, sources are checked and factual claims confirmed by an appeal to evidence. Websites, unlike books, are produced by everybody—by people ranging from genuine experts to tinfoil hat wearing conspiracy theorists. Websites, like books, increase public exposure to new ideas: the problem is not all ideas are equal. Some sites are created by people who make claims to expertise (but who are not experts in anything); some are created to deliberately deceive readers. Add to the mix the uniquely human tendency of readers seeking out only those websites confirming existing beliefs, as opposed to sites challenging them, and it becomes easy to appreciate why groups like the Flat Earth Society gain adherents. Human beings by and large tend to be motivated reasoners[1] subject to confirmation bias[2] thereby becoming too easily “useful idiots”.[3]
Now not all books published before the arrival of the Internet were necessarily good or trustworthy (far from it). Yet the discipline, time and expense of producing a book tended to separate the wheat (the good stuff) from the chaff (the not so good). Not so with the Internet. Aside from a few scientific journals, and online newspapers, there is little quality control or accountability. In other words, the Internet is a not so much an information-highway as it is an information-wilderness where readers—some better than others—are left to themselves to figure out what is true and what is false.
This would not be a problem if people tended to make decisions based on an appeal to reason; however, quite the opposite is true: studies in cognitive psychology demonstrate people tend to think in, and interpret the reliability of a source, through appeals to emotion.[4] Democratic societies depend heavily upon informed citizens. Thus, ready access to trustworthy information is absolutely vital to the healthy functioning of liberal societies like Canada’s and the United States. But democracy is currently in retreat virtually everywhere in the West.[5]
The causes of this retreat are varied and complex; nonetheless, a major factor contributing to a demonstrated decline in tolerance and an increase in, say, a phenomenon like white nationalism is the public’s declining confidence in the trustworthiness of news sources. The frequency a phrase like “fake news”[6] gets used by both politicians in speeches, and average people on social media, reflects this declining trust. While websites do exist deliberately producing fake news, not all sources of information are untrustworthy. But how do we tell the difference between legitimate sources/claims and illegitimate ones? And, just as important, what can we do to arrest and turn back the growth in anti-democratic sentiment?
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[1] Motivated reasoning: phenomenon studied in cognitive science and social psychology that uses emotionally-biased reasoning to produce justifications or make decisions that are most desired rather than those that are most logical, while still reducing cognitive dissonance.
[2] Confirmation bias: is the tendency to search for, interpret, favor, and recall information in a way that confirms or strengthens one’s prior personal beliefs or hypotheses. It is a type of cognitive bias.
[3] Useful idiots: a useful idiot is a derogatory (negative) term to describe a person perceived to be supporting a cause without fully comprehending the cause’s goals, and who is cynically used by a cause’s leaders for influence.
[4] https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4128497/
[5] https://intpolicydigest.org/2019/08/06/a-global-retreat-from-democracy/
[6] The phrase “fake news” is problematic: the term is used and misused so often it’s become virtually meaningless. For example when President Donald Trump was criticized for mocking a physically challenged reporter the President denied the accusation calling it “fake news”. The problem is the President’s interaction with the reporter was caught on tape. This is one of literally hundreds of incidents Trump has called “fake” while evidence exists to the contrary. This phrase is used, more or less, to simply silence critics or deflect criticism, i.e. if reporter X says something politician Y does not like then Y simply denies it calling it fake. Thus, it appears facts which are “inconvenient” are “fake” (while remaining fact).